Getting started
Setting it up takes days, not months.
We support you through the whole process, from the first meeting to launch. Here's what happens, step by step.
≈ One week
For most hotels. It can be as fast as a day if you fill out the form and hand over the number right away — what matters most is deciding and migrating the number.
The process
Seven steps to launch.
Initial meeting
We talk to see if FerrarIA is a fit for your hotel. No commitment.
Choosing the number
If we move forward, you choose to migrate your current WhatsApp number or use a new one. This step drives much of the total time and depends on you.
Gathering information
You fill out a short form (~30 questions) and send us about 10 photos of the hotel. With that we build the assistant's knowledge base.
Rates
We coordinate how to get your rates, usually exporting them from OPERA. It may require brief coordination with your IT team.
Connection and setup
We connect the number to WhatsApp and create the inbox (front desk) and dashboard users. On our side it takes 1–2 hours.
Testing
You test the assistant, the inbox and the dashboard, give us feedback and we adjust whatever's needed.
Launch meeting
A second meeting: we show you how to use everything with the hotel already set up and we go live.
What we need from your hotel
Little and concrete. With this we get FerrarIA ready to chat.
Ready to start?
Get a quote for your hotel and we'll schedule the first meeting.